Swindon residents encouraged to go paperless for Council Tax bills

Tens of thousands of Swindon residents will receive an email over the next few weeks encouraging them to switch to a paperless Council Tax bill. 

Currently, almost 5,500 households in the Borough are signed up on the new system to receive their Council Tax bills online, but there are around 95,000 who still receive paper bills through the post. Households who received their bills by email for previous years need to register on the new system.  

By switching to e-billing residents will get their bill, and any other related communication, faster, while also helping the environment by reducing their carbon footprint. 

Residents who have opted to be contacted by the Council by email will receive messages asking them to make the switch. 

The message will come from Swindon Borough Council’s Revenue and Benefits notifications and will contain a link people will be asked to click. 

To receive e-bills, residents will need to create a Council Tax account online. Once set up, it will allow the account holder to access their account at any time of the day and: 

• Make payments online 

• Set up or amend Direct Debts 

• View the account’s history, including all payments made, awards of Council Tax Discounts or Council Tax Support applications 

• Update their contact details 

Anyone who has previously provided the Council with an email address, should receive an email at some point between now and the end of January from the following email address swindon.revenues.and.benefits@notifications.service.gov.uk 

Alternatively, residents can register for their new Council Tax account at any time on the Council’s website. 

For questions or queries please call the Council Tax office on 0345 302 2316.