Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.


Thursday, 16 July 2026

Roads on the list below are ones we already know have missed collections.

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection
Face status icon Collection Status Roads affected Return date
Face status icon Black wheelie bins and food waste Outstanding due to resources
  • Beatrice Street
  • Carpenters Lane
  • Chapel Street
  • Cricklade Road
  • Ferndale Road
  • Florence Street
  • Newmarket Street
  • Omdurman Street
  • Poulton Street
  • Whiteman Street
Friday, 17 July
Face status icon Weekly refuse bags and food waste Completed Not applicable Not applicable
Face status icon Recycling boxes, bags and food waste Outstanding due to resources
  • Akenfield Close
  • Aldborough Close
  • Amethyst Road
  • Angelica Close
  • Anglesey Close
  • Antony Road
  • Arley Close
  • Artus Close
  • Ascott Close
  • Ash Grove
  • Ashie Close
  • Ashleworth Road
  • Austin Road
  • Avens Close
  • Bankfoot Close
  • Barcote Close
  • Barlow Close
  • Basil Close
  • Bay Tree Court
  • Bayleaf Avenue
  • Blanchard Road
  • Bluebell Path
  • Borage Close
  • Bowles Road
  • Bramdean Close
  • Brooke Crescent
  • Brooklime Close
  • Bryant Road
  • Bryony Way
  • Buckthorn Drive
  • Buie Close
  • Burnet Close
  • Buscot Close
  • Capesthorne Drive
  • Carronbridge Road
  • Cartwright Drive
  • Casterbridge Road
  • Castlefield Close
  • Catmint Close
  • Charlock Path
  • Charmind Walk
  • Chartwell Road
  • Chase Wood
  • Chatsworth Road
  • Chelmsford Road
  • Chesterfield Close
  • Chilworth Close
  • Chives Way
  • Citrine Close
  • Clary Road
  • Claydon Road
  • Clayhill Copse
  • Cloudberry Road
  • Clover Park
  • Comfrey Close
  • Coppice Close
  • Coral Close
  • Coriander Way
  • Crabtree Copse
  • Damson Crescent
  • Damson Path
  • Denbeck Wood
  • Dennis Street
  • Diamond Crescent
  • Dobson Close
  • Dovedale
  • Downland Road
  • Dunley Close
  • Dydale Road
  • Eastbury Way
  • Eastlake
  • Eastleaze Road
  • Eatonwood
  • Edgeworth Close
  • Edred Walk
  • Elsham Way
  • Ensor Close
  • Fennel Close
  • Figsbury Close
  • Fitzpiers Close
  • Fovant Close
  • Frampton Close
  • Furze Close
  • Gairlock Close
  • Galloway Road
  • Gilman Close
  • Goldsborough Close
  • Greenwich Close
  • Greenwood Grove
  • Grovely Close
  • Guernsey Lane
  • Hanker Close
  • Hanson Close
  • Harbour Meadow
  • Hardwick Close
  • Hartsthorn Close
  • Hatfield Close
  • Hawthorn Avenue
  • Hayburn Road
  • Haydon End Lane
  • Henchard Crescent
  • Henman Close
  • Highmoor Copse
  • Highwood Close
  • Hinkson Close
  • Hitch Road
  • Hornbeam Court
  • Horseshoe Crescent
  • Horta Close
  • Hudson Way
  • Hylder Close
  • Ilkeston Road
  • Jade Close
  • Jagoda Court
  • Jasmine Close
  • Jasper Close
  • Jopp Close
  • Knole Close
  • Kurmanski Close
  • Lalique Close
  • Landor Road
  • Lavinia Walk
  • Lichen Close
  • Lilac Court
  • Limes Avenue
  • Linden Avenue
  • Linley Road
  • Longfellow Close
  • Longstock Court
  • Loveage Close
  • Lowes Close
  • Lucetta Rise
  • Lyme Way
  • Mackmurdo Avenue
  • Magnolia Court
  • Maida Vale
  • Mallow Close
  • Malone Avenue
  • Marigold Close
  • Marjoram Close
  • Markton Close
  • Maybold Crescent
  • Mazurek Way
  • Meadowsweet Close
  • Medlar Court
  • Melrose Close
  • Melstock Road
  • Mercer Close
  • Meynell Close
  • Mint Close
  • Mortimer Close
  • Mucha Close
  • Nash Close
  • Ness Close
  • Nevis Close
  • Newmeadow Copse
  • Newson Road
  • Nolan Close
  • Noyes Close
  • Nuffield Close
  • Nutmeg Close
  • Oakwood Road
  • Oberek Lane
  • Oberon Way
  • Old Shaw Lane
  • Onyx Close
  • Osterley Road
  • Park Springs
  • Parsley Close
  • Pencarrow Close
  • Peridot Close
  • Piernik Close
  • Pinehurst Road
  • Poplar Avenue
  • Primrose Close
  • Queen Elizabeth Drive
  • Rainham Road
  • Ramsthorn Close
  • Randall Crescent
  • Renoir Close
  • Reynolds Way
  • Risingham Mead
  • Rosemary Close
  • Rubens Close
  • Rydal Close
  • Rysy Court
  • Saffron Close
  • Sage Close
  • Sandbourne Road
  • Sefton Road
  • Sharp Close
  • Shaw Road
  • Shearwood Road
  • Shuter Grove
  • Silchester Way
  • Snowshill Close
  • Somerdale Close
  • Southey Close
  • Speedwell Close
  • Spindle Tree Court
  • Spruce Court
  • Squires Copse
  • Stadium View
  • Steinlen Close
  • Stevenson Road
  • Stinsford Crescent
  • Stonecrop Way
  • Stonefield Close
  • Swinley Drive
  • Tatry Road
  • Teo Close
  • The Boulevard
  • The Bramptons
  • Thornhill Drive
  • Tiffany Close
  • Topaz Close
  • Torun Way
  • Torun Way South
  • Tulip Tree Close
  • Upton Close
  • Vistula Crescent
  • Wallis Drive
  • Wayne Close
  • White Eagle Road
  • Whitebeam Court
  • Willington Road
  • Willowherb Close
  • Windflower Road
  • Winlaw Close
  • Wood Hall Drive
  • Worlidge Drive
  • Wright Close
  • Yeats Close
  • Zakopane Road
Friday, 17 July
Face status icon Garden waste Outstanding due to resources
  • Abney Moor
  • Acorn Close
  • Adams Meadow
  • Ainsworth Road
  • Albany Close
  • Amersham Road
  • Aragon Court
  • Arnfield Moor
  • Arundel Close
  • Ashcombe Close
  • Austen Crescent
  • Avenell Road
  • Avocet Close
  • Axbridge Close
  • Axford Close
  • Badgers Close
  • Ballyack Close
  • Balmoral Close
  • Banbury Close
  • Banwell Avenue
  • Barn Moor Close
  • Barrington Close
  • Baskerville Road
  • Baynton Street
  • Beaufort Green
  • Belcombe Close
  • Belmont Crescent
  • Belvedere Road
  • Bembridge Close
  • Bentley Close
  • Beresford Close
  • Berkeley Lawns
  • Berrington Road
  • Berryfield
  • Beverstone Grove
  • Bevisland
  • Biddestone Avenue
  • Bideford Close
  • Bilborough Drive
  • Bisley Close
  • Bittern Road
  • Blackbird Close
  • Blackmore Close
  • Blackstone Avenue
  • Bletchley Close
  • Bodmin Close
  • Boldrewood
  • Bolehyde Close
  • Bowleymead
  • Bowling Green Lane
  • Box Hedge
  • Boyton Close
  • Bradwell Moor
  • Braemar Close
  • Brecon Close
  • Brendon Walk
  • Brickworth Place
  • Bridport Road
  • Brind Close
  • Bronte Close
  • Buckingham Road
  • Buckland Close
  • Bullfinch Close
  • Burnham Road
  • Burycroft
  • Bushton Close
  • Buttermere
  • Caernarvon Walk
  • Callas Hill
  • Callas Rise
  • Cambridge Close
  • Canterbury Close
  • Cardigan Close
  • Carroll Close
  • Carshalton Road
  • Carstairs Avenue
  • Caswell Close
  • Caxton Close
  • Chalcot Road
  • Chapel Lane
  • Chapel Orchard
  • Charfield Close
  • Chickerell Road
  • Chisbury Road
  • Christie Close
  • Church Road
  • Clanfield Road
  • Cleeve Lawns
  • Clevedon Close
  • Clitchbury Close
  • Coate Lane
  • Cole Close
  • Cole Park
  • Colingsmead
  • College Green
  • Colston Close
  • Compton Close
  • Conan Doyle Walk
  • Conrad Close
  • Conway Road
  • Cornmarsh Way
  • Corsley Close
  • Cowley Walk
  • Cranmore Avenue
  • Crofton Road
  • Crosswood Road
  • Cuckoos Mead
  • Davenham Close
  • Dawlish Road
  • Denbigh Close
  • Denholme Road
  • Dickens Close
  • Divinity Close
  • Dobbin Close
  • Donnington Grove
  • Dorchester Road
  • Draycott Close
  • Dulverton Avenue
  • Dunraven Close
  • Dunsford Close
  • Dunster Close
  • Eagle Close
  • Eastmere
  • Eccleston Close
  • Ecklington
  • Edale Moor
  • Eldene Drive
  • Eliot Close
  • Elmore
  • Eshton Walk
  • Fairlawn
  • Fairwood
  • Fanstones Road
  • Fareham Close
  • Farleigh Crescent
  • Farman Close
  • Farnborough Road
  • Field Rise
  • Firecrest View
  • Fitzmaurice Close
  • Forester Close
  • Forsey Close
  • Fosbury Crescent
  • Foxbridge
  • Gantlettdene
  • Garfield Close
  • Gibbs Close
  • Gilling Way
  • Glenwood Close
  • Gosling Close
  • Grailey Close
  • Grange Close
  • Grasmere
  • Greenaway
  • Greenham Walk
  • Grosvenor Road
  • Grovelands Avenue
  • Guildford Avenue
  • Hallam Moor
  • Hanbury Road
  • Hartham Close
  • Hartland Close
  • Hathersage Moor
  • Hawfinch Close
  • Hawker Road
  • Haynes Close
  • Hazlemere Close
  • Hedgerow Close
  • Helmsdale Walk
  • Helston Road
  • Hereford Lawns
  • Hewers Close
  • Hewitt Close
  • High Street
  • Highclere Avenue
  • Hillcrest Close
  • Hillside Avenue
  • Hollins Moor
  • Homington Avenue
  • Honeybone Walk
  • Honiton Road
  • Hurdcott Road
  • Iford Close
  • Inmeads
  • Islandsmead
  • Jacobs Walk
  • Jenner Close
  • Karslake Close
  • Kelham Close
  • Kemerton Walk
  • Kenilworth Lawns
  • Kennedy Drive
  • Kenton Close
  • Kershaw Road
  • Kestrel Drive
  • Keswick Road
  • Keynsham Walk
  • Kimberley Road
  • Kimbers Field
  • Kingsway Close
  • Kingswood Avenue
  • Kite Hill
  • Knolton Walk
  • Knook Close
  • Knowsley Road
  • Lake Close
  • Landford Crescent
  • Lapwing Close
  • Lawrence Close
  • Leighton Avenue
  • Lesley Ann Skeete Court
  • Lordswood
  • Lovell Close
  • Loxley Walk
  • Lucknam Crescent
  • Ludlow Close
  • Lyndhurst Crescent
  • Mackenzie Close
  • Magdalen Road
  • Magpie Lane
  • Mallard Close
  • Malmesbury Gardens
  • Manor Orchard
  • Marlborough Road
  • Marlowe Avenue
  • Matley Moor
  • Mayfield
  • Melbourne Close
  • Midhurst Avenue
  • Mill Lane
  • Monkton Close
  • Monmouth Close
  • Moorhen Close
  • Mundy Avenue
  • Neston Close
  • Netherton Close
  • Norcliffe Road
  • Norwood Close
  • Nuthatch Close
  • Oakapple Close
  • Oakford Walk
  • Okebourne Park
  • Old School Court
  • Oldlands Walk
  • Orchard Close
  • Osprey Close
  • Overbrook
  • Owl Close
  • Pakenham Road
  • Palmers Way
  • Parkstone Walk
  • Partridge Close
  • Passmore Close
  • Penrose Walk
  • Petersfield Road
  • Pheasant Close
  • Pinkney Road
  • Pinnegar Way
  • Polesdon Avenue
  • Poltondale
  • Popplechurch Drive
  • Priory Road East
  • Purley Avenue
  • Pythouse Close
  • Queens Drive
  • Queens Drive
  • Radstock Avenue
  • Raglan Close
  • Rainscombe Road
  • Redruth Close
  • Reeves Close
  • Ridge Nether Moor
  • Ringwood Close
  • Ripon Way
  • Riverdale Close
  • Robinson Close
  • Roche Close
  • Rockley Close
  • Rodway
  • Roman Crescent
  • Rosedale Road
  • Rowden Close
  • Royston Road
  • Rushton Road
  • Sandpiper Bridge
  • Sandringham Road
  • Sedgebrook
  • Shaftesbury Avenue
  • Shaftesbury Avenue
  • Sheldon Street
  • Sherwood Road
  • Shoscombe Green
  • Silverton Road
  • Smitan Brook
  • Springfield Road
  • Springlines
  • St Ambrose Close
  • St Andrews Green
  • St Katherine Green
  • St Katherines Place
  • Stanley Close
  • Stanway Close
  • Stowell Road
  • Stubsmead
  • Studland Close
  • Suters Lane
  • Sutton Road
  • Tallow Lane
  • Tansley Moor
  • Taplow Walk
  • Tavistock Road
  • Tenby Close
  • Thackeray Close
  • The Beanlands
  • The Dingle
  • The Hedges
  • The Marsh
  • The Owlets
  • The Quarries
  • The Witheys
  • Thirlmere
  • Thistledown
  • Thornbridge Avenue
  • Thorne Road
  • Three Sisters Road
  • Totterdown Close
  • Trentham Close
  • Tryon Close
  • Ullswater Close
  • Underdown Close
  • Upfield
  • Valleyside
  • Verney Close
  • Verwood Close
  • Wainwright Close
  • Waldron Close
  • Wallsworth Road
  • Walton Close
  • Wardour Close
  • Warneage Green
  • Welcombe Avenue
  • Westlecot Road
  • Weyhill Close
  • Whitbourne Avenue
  • Whitbourne Avenue
  • White Edge Moor
  • Wigmore Avenue
  • Wilbury Close
  • Wild Acre
  • Wimpole Close
  • Wincombe Road
  • Windermere
  • Windsor Road
  • Wiseman Close
  • Wolsely Avenue
  • Woodbine Terrace
  • Yeovil Close
  • Yonder Way
Friday, 17 July
Face status icon Flats refuse and recycling Outstanding due to resources
  • Allen Close
  • Angus Close
  • Aylesbury Street
  • Bates Way
  • Beckett Strand
  • Bradford Road
  • Chaddington Strand
  • Charlbury Close
  • Collingwood Crescent
  • Coronel Close
  • Cricklade Road
  • Dalby Strand
  • Dearden Walk
  • Ely Court
  • Ermin Street
  • Euclid Street
  • Evening Star Lane
  • Frobisher Drive
  • Gainsborough Way
  • Gordon Gardens
  • Gosse Court
  • Groundwell Road
  • Hayman Crescent
  • Helmsdale
  • Hobley Drive
  • Kembrey Business Park
  • Kiln Lane
  • Kimberley Road
  • Leicester Street
  • Lewisham Close
  • Liddington Street
  • Lincoln Street
  • Lowry Way
  • Marden Avenue
  • Markham Place
  • Marlborough Road
  • Meadowcroft
  • Middleton Close
  • Moormead Road
  • Newport Street
  • Old Brewery Lane
  • Orpen Close
  • Peglars Way
  • Pilgrim Close
  • Raleigh Avenue
  • Revell Close
  • Rodbourne Road
  • Royston Road
  • Russet Close
  • Semington Strand
  • Shaftesbury Avenue
  • Shippery Lane
  • Staldon Court
  • Templers Street
  • The Planks
  • Thomas Street
  • Tiverton Road
  • Tunnicliffe Close
  • Twyford Close
  • Tyndale Gardens
  • Victoria Road
  • Wainwright Mews
  • Westminster Road
  • Whitworth Road
  • Wildern Square
  • Wishford Row
  • Wordsworth Drive
  • Worsley Road
Friday, 17 July
Face status icon Clinical waste Completed Not applicable Not applicable
Face status icon Bulky waste Completed Not applicable Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection


We will be back to collect your waste/recycling if:

  • it was put out on time and it is in the right place
  • it had the right things in it
  • you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

  • general waste
  • recycling
  • food waste
  • garden waste (have your garden waste reference number ready)
  • bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

  • take it to the household waste recycling centre ('the tip')
  • take your waste or recycling in and put it out again for your next collection

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