Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.

Friday, 27 February 2026

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection

	Collection	Status	Roads affected	Returning
	Black wheelie bins and food waste	Completed	Not applicable	Not applicable
	Weekly refuse bags and food waste	Completed	Not applicable	Not applicable
	Recycling boxes, bags and food waste	Incomplete due to access issues	Nicholas Court Sherrer Lane	Monday, 2 March
	Garden waste	Incomplete due to resources	Albion Street Argyle Street Ashford Road Avening Street Bath Road Belle Vue Road Bembridge Close Bramble Road Bridge End Road Bright Street Brunswick Street Buller Street Cambria Place Cameron Close Caulfield Road Chapel Street Church Road Cricklade Road Cricklade Street Dammas Lane Darling Close Days Close Eastcott Road Edinburgh Street Elgin Drive Fairview Gipsy Lane Hardie Close Harrow Close Hinton Street Hythe Road Kembrey Street Lansdown Road Maidstone Road Marlborough Road North Street Pembroke Street Prospect Place Read Street Shelley Street South Street Steeple View Swindon Road Swindon Road The Planks Tilleys Lane Tydeman Street Union Row Union Street West End Road	Monday, 2 March
	Flats refuse and recycling	Incomplete due to access issues	Crampton Road Delft Crescent Royston Road	Monday, 2 March
	Clinical waste	No collections scheduled	Not applicable	Not applicable
	Bulky waste	Completed	Not applicable	Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection

We will come back to collect your waste/recycling if:

• it was put out on time and it is in the right place
• it had the right things in it
• you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

• general waste
• recycling
• food waste
• garden waste (have your garden waste reference number ready)
• bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

• take it to the household waste recycling centre ('the tip')
• take your waste or recycling in and put it out again for your next collection