Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.

Tuesday, 26 May 2026

Roads on the list below are ones we already know have missed collections.

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection

	Collection	Status	Roads affected	Returning
Your road does not appear on our list of missed collections. If your collection was missed, report it as a missed collection.
	Black wheelie bins and food waste	Incomplete due to resources	Bates Way Hull Road Powell Place Walkinshaw Road Wayte Street	Wednesday, 27 May
	Weekly refuse bags and food waste	Completed	Not applicable	Not applicable
	Recycling boxes, bags and food waste	Incomplete due to resources	Berricot Lane Castle View Road Cullerne Road Marlborough Road The Orchard Windmill Piece	Wednesday, 27 May
	Garden waste	Incomplete due to access issues	Cherry Orchard Crane Furlong Downs View Folly Close Folly Crescent Folly Drive Folly Way Glebe Place Henley Drive Queens Avenue The Mews Tydeman Street	Wednesday, 27 May
	Flats refuse and recycling	Incomplete due to resources	Aquarius Court Ariadne Road Arnell Crescent Arnold Street Birkdale Close Boatman Close Bradshaw Court Burden Road Callington Road Cassini Drive Chatfield Chopin Mews Crampton Road Creswick Delft Crescent Dolina Road Dunley Close Easdale Street Egdon Close Estella Close Eyre Close Frankel Avenue Granica Close Greene Street Greenwood Grove Greenwood Place Guernsey Lane Holst Road Isambard Way Jagoda Court Jeffrey Close Kopernik Road Luna Close Mackay Crescent Maizey Road Marbeck Close Mazurek Way Metis Close Millais Close Millgrove Street Minnow Close Mir Crescent Muirfield Phoebe Way Phoenix Gardens Piernik Close Pioneer Road Poseidon Close Prospero Way Pulsar Road Redhouse Way Rigel Close Stackpole Crescent Thursday Street Torun Way Truscott Avenue Ulysses Road Vaughan Williams Way Vistula Crescent William Morris Way Zakopane Road	Wednesday, 27 May
	Clinical waste	No collections scheduled	Not applicable	Not applicable
	Bulky waste	No collections scheduled	Not applicable	Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection

We will be back to collect your waste/recycling if:

• it was put out on time and it is in the right place
• it had the right things in it
• you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

• general waste
• recycling
• food waste
• garden waste (have your garden waste reference number ready)
• bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

• take it to the household waste recycling centre ('the tip')
• take your waste or recycling in and put it out again for your next collection