Report a missed waste or recycling collection

Waste collections update

Our waste crews have worked hard to keep services running during the current hot weather. However, there are some delays to garden waste collections.

This is due to increased staff sickness levels and nationwide driver shortages.

If your garden waste has not yet been collected, please continue to leave it at the kerbside and crews will return as soon as they can. Thank you for your patience and understanding while we work to get collections back on schedule.


We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.


Wednesday, 29 July 2026

Roads on the list below are ones we already know have missed collections.

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection
Face status icon Collection Status Roads affected Return date
Face status icon Black wheelie bins and food waste Outstanding due to resources
  • Eastbury Way
Thursday, 30 July
Face status icon Weekly refuse bags and food waste Completed Not applicable Not applicable
Face status icon Recycling boxes, bags and food waste Outstanding due to access issues
  • Manor Close
Thursday, 30 July
Face status icon Garden waste Outstanding due to resources
  • Adams Meadow
  • Anthony Road
  • Arundel Close
  • Avenell Road
  • Avenue Road
  • Axford Close
  • Badbury Lane
  • Badgers Close
  • Ballyack Close
  • Balmoral Close
  • Banbury Close
  • Bankside
  • Bath Road
  • Baynton Street
  • Beaufort Road
  • Belcombe Close
  • Bell Lane
  • Belmont Crescent
  • Beranburh Field
  • Berenger Close
  • Berkeley Lawns
  • Berricot Lane
  • Berryfield
  • Beverstone Grove
  • Biddestone Avenue
  • Blenheim Road
  • Bolehyde Close
  • Boness Road
  • Bowling Green Lane
  • Bowood Road
  • Box Hedge
  • Boyton Close
  • Braemar Close
  • Brecon Close
  • Brickworth Place
  • Brooke Crescent
  • Buckingham Road
  • Burycroft
  • Bushton Close
  • Caernarvon Walk
  • Callas Hill
  • Callas Rise
  • Cambridge Close
  • Canberra Road
  • Canterbury Close
  • Cardigan Close
  • Caswell Close
  • Celsus Grove
  • Chalcot Road
  • Chapel Lane
  • Chapel Orchard
  • Charterhouse Road
  • Church Lane
  • Church Road
  • Church Road
  • Church Row
  • Church Street
  • City Corner
  • Cleeve Lawns
  • Clitchbury Close
  • Clover Grove
  • Clyffe Close
  • Coate Lane
  • Cole Park
  • College Green
  • Corsley Close
  • Cosford Close
  • Croft Road
  • Crofton Road
  • Cues Lane
  • Curie Avenue
  • Dairy Walk
  • Denbigh Close
  • Devizes Road
  • Dewell Mews
  • Divinity Close
  • Dockham
  • Donnington Grove
  • Dorchester Road
  • Dunbar Road
  • Dunraven Close
  • Dunsford Close
  • Dunster Close
  • Ermin Way
  • Evelyn Street
  • Fairwood
  • Falkirk Road
  • Falklands Road
  • Farleigh Crescent
  • Field Rise
  • Fosbury Crescent
  • Galen View
  • Gibbs Row
  • Glenwood Close
  • Goddard Avenue
  • Gosling Close
  • Grange Close
  • Greenaway
  • Grosvenor Road
  • Grovelands Avenue
  • Guildford Avenue
  • Halifax Close
  • Halton Crescent
  • Ham Road
  • Ham Road
  • Hangar Field
  • Hartham Close
  • Headley Close
  • Hereford Lawns
  • Hesketh Crescent
  • Hewers Close
  • High Street
  • High Street
  • High Street
  • High Street
  • Highclere Avenue
  • Hillcrest Close
  • Hillside Avenue
  • Hinton Parva Lane
  • Hocker Bench
  • Homington Avenue
  • Homington Terrace
  • Horpit
  • Horse Chestnut Crescent
  • Hurdcott Road
  • Icarus Place
  • Icknield Way
  • Iford Close
  • Inmeads
  • Jenner Close
  • Kenilworth Lawns
  • Kimbers Field
  • Kingshill Road
  • Kite Hill
  • Knook Close
  • Lake Close
  • Lancaster Road
  • Landford Crescent
  • Langton Park
  • Lethbridge Road
  • Lidenbrook
  • Little Hinton Lane
  • Lords Close
  • Lordswood
  • Ludlow Close
  • Magdalen Road
  • Manor Orchard
  • Manor View
  • Marlborough Lane
  • Marlborough Road
  • Maskeleyne Way
  • Mayfield
  • Meadow Way
  • Medbourne Lane
  • Melbourne Close
  • Mill Lane
  • Monmouth Close
  • Mount Pleasant
  • Nell Hill
  • Neston Close
  • Newtown Lane
  • Nicholas Court
  • Nocton Road
  • Normandy Road
  • Oakapple Close
  • Okus Road
  • Orchard Close
  • Oxford Gardens
  • Oxon Place
  • Palmers Way
  • Parsloes Close
  • Penfold Gardens
  • Pinkney Road
  • Plummer Close
  • Polesdon Avenue
  • Portland Avenue
  • Poveys Place
  • Purley Road
  • Pyrus Grove
  • Pythouse Close
  • Quarry Road
  • Queens Drive
  • Queintin Road
  • Raglan Close
  • Rainscombe Road
  • Rectory Close
  • Redlands Way
  • Ripley Road
  • Riverdale Close
  • Rockley Close
  • Rodway
  • Roman Crescent
  • Rotten Row
  • Rowden Close
  • Russley Park
  • Salthrop Rise
  • Sandringham Road
  • Sarsen Close
  • Seacole Crescent
  • Sheldon Street
  • Short Drove
  • Six Acres
  • Slate Meadow
  • Slipper Lane
  • Southdown
  • Spinney Close
  • Springfield Road
  • Springlines
  • St Helens View
  • St James Terrace
  • St Katherines Place
  • St Margarets Road
  • Stanley Close
  • Stirling Close
  • Stowell Road
  • Strouds Close
  • Sunnyside Avenue
  • Suters Lane
  • Tallow Lane
  • Tenby Close
  • The Beanlands
  • The City
  • The Dingle
  • The Forty
  • The Gallops
  • The Green
  • The Hedges
  • The Lynch Field
  • The Mall
  • The Maltings
  • The Marlestones
  • The Marsh
  • The Quarries
  • The Street
  • The Witheys
  • The Wyncies
  • Thistledown
  • Thorney Park
  • Three Sisters Road
  • Tismeads Crescent
  • Tithe Barn Crescent
  • Tuckers Lane
  • Underdown Close
  • Valleyside
  • Wanborough Road
  • Wardour Close
  • Warneage Green
  • West End Lane
  • Westlecot Road
  • Whatleys Orchard
  • Whittingham Drive
  • Wigmore Avenue
  • Wilbury Close
  • Wild Acre
  • Wincombe Road
  • Windsor Road
  • Winifred Street
  • Withering Road
  • Woodbine Terrace
  • Wootton Bassett Road
  • Yeomans Way
  • Yonder Way
  • Zephyr Lane
Thursday, 30 July
Face status icon Flats refuse and recycling Outstanding due to access issues
  • Gosse Court
  • Orpen Close
  • Tunnicliffe Close
  • Wishford Row
Thursday, 30 July
Face status icon Clinical waste Completed Not applicable Not applicable
Face status icon Bulky waste Completed Not applicable Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection


We will be back to collect your waste/recycling if:

  • it was put out on time and it is in the right place
  • it had the right things in it
  • you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

  • general waste
  • recycling
  • food waste
  • garden waste (have your garden waste reference number ready)
  • bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

  • take it to the household waste recycling centre ('the tip')
  • take your waste or recycling in and put it out again for your next collection

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