Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.

Tuesday, 24 March 2026

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection
  Collection Status Roads affected Returning
Icon Black wheelie bins and food waste Incomplete due to access issues
  • Carissbrooke Terrace
 Wednesday, 25 March
Icon Weekly refuse bags and food waste Completed Not applicable Not applicable
Icon Recycling boxes, bags and food waste Incomplete due to access issues
  • Pembrooke Gardens
 Wednesday, 25 March
Icon Garden waste Incomplete due to resources
  • Aisne Road
  • Anthony Road
  • Ashen Copse Road
  • Badgers Brook
  • Bakers Road
  • Baldwin Close
  • Barcelona Crescent
  • Barrett Way
  • Basset Down
  • Beaufort Road
  • Bladen Close
  • Blenheim Road
  • Boness Road
  • Brettingham Gate
  • Brook Meadow
  • Broome Manor Lane
  • Burderop
  • Burderop Barns
  • Butts Road
  • Cambrai Road
  • Canberra Road
  • Canney Close
  • Carisbrooke Terrace
  • Carlton Gate
  • Castle View Road
  • Charterhouse Road
  • Chedworth Gate
  • Chiseldon Court
  • Church Hill
  • Church Street
  • Clevedon Gardens
  • Coombe Close
  • Cosford Close
  • Cowleaze Crescent
  • Devizes Road
  • Downs Road
  • Downs View Road
  • Draycot Close
  • Draycot Foliat Lane
  • Draycot Road
  • Dunbar Road
  • Edgar Row Close
  • Elcombe
  • Elcombe Avenue
  • Ellingdon Road
  • Fairwater Court
  • Falkirk Road
  • Falklands Road
  • Filsham Road
  • Greens Lane
  • Halifax Close
  • Halton Crescent
  • Hamm Lane
  • Hartington Road
  • Headley Close
  • Hector Road
  • High Street
  • High Street
  • Hodson Lane
  • Inverary Road
  • Jutes Green
  • Kellsboro Avenue
  • Kennet Road
  • Kerrs Way
  • Kingswood
  • Lancaster Road
  • Leamington Grove
  • Leverton Gate
  • Longworth Drive
  • Lords Close
  • Lutyens Gate
  • Manor Close
  • Manor View
  • Mansion Drive
  • Marlborough Road
  • Marlborough Road
  • Marlborough Road
  • Maskeleyne Way
  • Maunsell Way
  • Mays Lane
  • Moat Walk
  • Monkbaron
  • Moormead Road
  • Nevinson Road
  • New Road
  • Nocton Road
  • Normandy Road
  • Norris Close
  • Nursery Close
  • Old Bakery Road
  • Overtown
  • Overtown Lane
  • Park Lane
  • Parsloes Close
  • Pipistrelle Walk
  • Plummer Close
  • Porth Close
  • Pottery Row
  • Preddy Close
  • Priors Hill
  • Pryde Close
  • Rectory Close
  • Richard Jefferies Gardens
  • Roberts Close
  • Sambre Road
  • Savill Crescent
  • Saxon Close
  • Saxon Mill
  • School Close
  • Slipper Lane
  • Southfield
  • St Andrews Close
  • St Helens Gardens
  • St John Road
  • Station Road
  • Stirling Close
  • Strouds Hill
  • Summerhouse Road
  • Sun Lane
  • Tall Conifers
  • Tatley Walk
  • The Canney
  • The Crescent
  • The Curnicks
  • The Oaks
  • The Orchard
  • The Pitchens
  • The Ridgeway
  • Thorney Park
  • Track To Costow Lane
  • Trevelyan Road
  • Turnball
  • Vanbrugh Gate
  • Victoria Cross Road
  • Watercress Way
  • Well Close
  • Wellington Place
  • Whalley Crescent
  • Wharf Road
  • Whittingham Drive
  • Willow Walk
  • Wilmers Mews
  • Windmill Piece
  • Woodland View
 Wednesday, 25 March
Icon Flats refuse and recycling Completed Not applicable Not applicable
Icon Clinical waste Completed Not applicable Not applicable
Icon Bulky waste Completed Not applicable Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection

We will be back to collect your waste/recycling if:

  • it was put out on time and it is in the right place
  • it had the right things in it
  • you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

  • general waste
  • recycling
  • food waste
  • garden waste (have your garden waste reference number ready)
  • bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

Give feedback about this page

Help us to improve this website

Use this form to provide feedback on this webpage. Don't use it to contact us about a service or make a complaint. We will not reply, even if you include personal details such as your name and address. If you want us to reply, you should contact us in a different way.

What is your feedback for this webpage?