Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.

Friday, 20 March 2026

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection

	Collection	Status	Roads affected	Returning
	Black wheelie bins and food waste	Incomplete due to resources and access issues	Ascham Road Bainbridge Close Bosworth Road Carey Close Chaddington Chandos Close Gerard Walk Marney Road Rycote Close Strand Sudeley Way Tallis Walk Tyburn Close Woollaton Close	Monday, 23 March
	Weekly refuse bags and food waste	Completed	Not applicable	Not applicable
	Recycling boxes, bags and food waste	Incomplete due to resources and access issues	Griffiths Close Randolph Close Saddlers Walk Shrivenham Road	Monday, 23 March
	Garden waste	Incomplete due to resources	Apollo Close Ariadne Road Ashie Close Bayfield Close Beagle Close Berry Copse Boatman Close Botley Copse Buie Close Callington Road Calstock Road Calypso Walk Cassini Drive Chase Wood Clayhill Copse Clementine Road Crabtree Copse Deneb Drive Dione Crescent Dowlais Close Eatonwood Filsham Road Fovant Close Frith Copse Furze Close Fyne Close Gairlock Close Garsington Drive Giotto Close Hartington Road Hector Road Herschel Close Highmoor Copse Hodds Hill Horcott Road Horseshoe Crescent Hubble View Ilkeston Road Jason Close Keycroft Copse Kishorn Close Lampeter Road Letterage Road Lomond Close Longworth Drive Lowes Close Luna Close Mayfly Road Melfort Close Minnow Close Mir Crescent Morie Close Ness Close Nevis Close Newmeadow Copse Oakhurst Way Orrin Close Osterley Road Pathfinder Way Peaks Down Phoebe Way Phoenix Gardens Pioneer Road Porth Close Portmore Close Purton Road Rannoch Close Rinsdale Close Rosetta Close Roughmoor Farm Close Russley Close Ryan Close Sandwood Close Sound Copse Southwold Close Soyuz Crescent Sparcells Drive Squires Copse Stenness Close Stockbridge Copse Swinley Drive Tadpole Mews Tower Road Treforest Close Ulysses Road Voyager Drive Webbs Wood Whitefield Crescent	Monday, 23 March
	Flats refuse and recycling	Completed	Not applicable	Not applicable
	Clinical waste	No collections scheduled	Not applicable	Not applicable
	Bulky waste	Completed	Not applicable	Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection

We will be back to collect your waste/recycling if:

• it was put out on time and it is in the right place
• it had the right things in it
• you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

• general waste
• recycling
• food waste
• garden waste (have your garden waste reference number ready)
• bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

• take it to the household waste recycling centre ('the tip')
• take your waste or recycling in and put it out again for your next collection