Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.


Thursday, 26 March 2026

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection
  Collection Status Roads affected Returning
Icon Black wheelie bins and food waste Completed Not applicable Not applicable
Icon Weekly refuse bags and food waste Completed Not applicable Not applicable
Icon Recycling boxes, bags and food waste Completed Not applicable Not applicable
Icon Garden waste Incomplete due to resources
  • Albany close
  • Austen crescent
  • Axbridge close
  • Bakers road
  • Banwell avenue
  • Bembridge close
  • Bentley close
  • Bideford close
  • Bilborough drive
  • Bisley close
  • Bittern road
  • Bodmin close
  • Boldrewood
  • Brendon walk
  • Bridport road
  • Bronte close
  • Buckland close
  • Burnham road
  • Buttermere
  • Carroll close
  • Chickerell road
  • Christie close
  • Clanfield road
  • Clevedon close
  • Conrad close
  • Cornmarsh way
  • Cowley walk
  • Cuckoos mead
  • Dawlish road
  • Dickens close
  • Dobbin close
  • Draycott close
  • Dulverton avenue
  • Eagle close
  • Eldene drive
  • Fanstones road
  • Fareham close
  • Fitzmaurice close
  • Forester close
  • Forsey close
  • Foxbridge
  • Gibbs close
  • Goddard avenue
  • Greenham walk
  • Greens lane
  • Hartland close
  • Hawker road
  • Haynes close
  • Helston road
  • Honeybone walk
  • Jacobs walk
  • Karslake close
  • Kennedy drive
  • Kenton close
  • Kestrel drive
  • Kingswood avenue
  • Lapwing close
  • Lawrence close
  • Lovell close
  • Lyndhurst crescent
  • Mackenzie close
  • Magpie lane
  • Malmesbury gardens
  • Marlowe avenue
  • Midhurst avenue
  • Mundy avenue
  • Nicholas court
  • Norwood close
  • Oakford walk
  • Old school court
  • Osprey close
  • Partridge close
  • Passmore close
  • Penrose walk
  • Poltondale
  • Radstock avenue
  • Redruth close
  • Reeves close
  • Ringwood close
  • Roche close
  • Russley park
  • Sandpiper bridge
  • Shoscombe green
  • Silverton road
  • St Andrews green
  • St Katherine green
  • Tavistock road
  • Thackeray close
  • The Owlets
  • Thirlmere
  • Totterdown close
  • Ullswater close
  • Verwood close
  • Wainwright close
  • Waldron close
  • Welcombe avenue
  • Weyhill close
  • Windermere
  • Yeovil close
Friday, 27 March
Icon Flats refuse and recycling Completed Not applicable Not applicable
Icon Clinical waste Completed Not applicable Not applicable
Icon Bulky waste Completed Not applicable Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection


We will be back to collect your waste/recycling if:

  • it was put out on time and it is in the right place
  • it had the right things in it
  • you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

  • general waste
  • recycling
  • food waste
  • garden waste (have your garden waste reference number ready)
  • bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

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