Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.


Wednesday, 11 March 2026

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection
  Collection Status Roads affected Returning
Icon Black wheelie bins and food waste Incomplete due to resources
  • Delius Close
  • Dyson Road
  • Purcell Road
Thursday, 12 March
Icon Weekly refuse bags and food waste Completed Not applicable Not applicable
Icon Recycling boxes, bags and food waste Completed Not applicable Not applicable
Icon Garden waste Incomplete due to resources
  • Adams Meadow
  • Arundel Close
  • Ashcombe Close
  • Avenell Road
  • Avenue Road
  • Axford Close
  • Badbury Lane
  • Badgers Close
  • Ballyack Close
  • Balmoral Close
  • Banbury Close
  • Bankside
  • Baynton Street
  • Belcombe Close
  • Bell Lane
  • Belmont Crescent
  • Berenger Close
  • Berkeley Lawns
  • Berricot Lane
  • Berryfield
  • Beverstone Grove
  • Biddestone Avenue
  • Bodyhorse Hill
  • Bolehyde Close
  • Bowling Green Lane
  • Bowood Road
  • Box Hedge
  • Boyton Close
  • Braemar Close
  • Brecon Close
  • Brickworth Place
  • Brook Road
  • Buckingham Road
  • Burycroft
  • Bushton Close
  • Caernarvon Walk
  • Callas Hill
  • Callas Rise
  • Cambridge Close
  • Canterbury Close
  • Cardigan Close
  • Caswell Close
  • Celsus Grove
  • Chalcot Road
  • Chapel Lane
  • Chapel Orchard
  • Chisbury Road
  • Chisbury Road
  • Church Lane
  • Church Road
  • Church Road
  • Church Row
  • City Corner
  • Cleeve Lawns
  • Clitchbury Close
  • Clover Grove
  • Coate Lane
  • Cole Park
  • College Green
  • Corsley Close
  • Croft Road
  • Crofton Road
  • Cues Lane
  • Curie Avenue
  • Dairy Walk
  • Denbigh Close
  • Dewell Mews
  • Divinity Close
  • Dockham
  • Donnington Grove
  • Dorchester Road
  • Dunraven Close
  • Dunsford Close
  • Dunster Close
  • Ermin Way
  • Evelyn Street
  • Fairwood
  • Farleigh Crescent
  • Field Rise
  • Flintham
  • Fosbury Crescent
  • Galen View
  • Gibbs Row
  • Glenwood Close
  • Goddard Avenue
  • Gosling Close
  • Grange Close
  • Greenaway
  • Greens Lane
  • Grosvenor Road
  • Grovelands Avenue
  • Guildford Avenue
  • Ham Road
  • Ham Road
  • Hangar Field
  • Hartham Close
  • Hereford Lawns
  • Hesketh Crescent
  • Hewers Close
  • High Street
  • High Street
  • High Street
  • Highclere Avenue
  • Hillcrest Close
  • Hillside Avenue
  • Hinton Parva Lane
  • Hocker Bench
  • Homington Avenue
  • Horpit
  • Horse Chestnut Crescent
  • Hurdcott Road
  • Icknield Way
  • Iford Close
  • Inmeads
  • Jenner Close
  • Kenilworth Lawns
  • Kimbers Field
  • Kingshill Road
  • Kite Hill
  • Knook Close
  • Lake Close
  • Landford Crescent
  • Lidenbrook
  • Little Hinton Lane
  • Lordswood
  • Lucknam Crescent
  • Ludlow Close
  • Magdalen Road
  • Manor Orchard
  • Manor View
  • Marlborough Lane
  • Marlborough Road
  • Mayfield
  • Meadow Way
  • Medbourne Lane
  • Melbourne Close
  • Mill Lane
  • Monmouth Close
  • Mount Pleasant
  • Nell Hill
  • Newtown Lane
  • Oakapple Close
  • Okus Road
  • Orchard Close
  • Oxford Gardens
  • Oxon Place
  • Palmers Way
  • Pinkney Road
  • Polesdon Avenue
  • Portland Avenue
  • Poveys Place
  • Purley Road
  • Pythouse Close
  • Queens Drive
  • Queintin Road
  • Raglan Close
  • Rainscombe Road
  • Redlands Way
  • Riverdale Close
  • Rockley Close
  • Rodway
  • Roman Crescent
  • Rotten Row
  • Rowden Close
  • Russley Park
  • Salthrop Rise
  • Sandringham Road
  • Sarsen Close
  • Seacole Crescent
  • Sheldon Street
  • Short Drove
  • Slate Meadow
  • Southdown
  • Spinney Close
  • Springfield Road
  • Springlines
  • St Helens View
  • St James Terrace
  • St Katherines Place
  • St Margarets Road
  • Stanley Close
  • Stowell Road
  • Sunnyside Avenue
  • Suters Lane
  • Tallow Lane
  • Tenby Close
  • The Beanlands
  • The City
  • The Dingle
  • The Forty
  • The Gallops
  • The Green
  • The Hedges
  • The Lynch Field
  • The Mall
  • The Marlestones
  • The Marsh
  • The Quarries
  • The Street
  • The Witheys
  • The Wyncies
  • Thistledown
  • Three Sisters Road
  • Tismeads Crescent
  • Tithe Barn Crescent
  • Tuckers Lane
  • Underdown Close
  • Valleyside
  • Wanborough Road
  • Wardour Close
  • Warneage Green
  • West End Lane
  • Westlecot Road
  • Whatleys Orchard
  • Wigmore Avenue
  • Wilbury Close
  • Wild Acre
  • Wilmers Mews
  • Wincombe Road
  • Windsor Road
  • Winifred Street
  • Withering Road
  • Woodbine Terrace
  • Wootton Bassett Road
  • Yeomans Way
  • Yonder Way
Thursday, 12 March
Icon Flats refuse and recycling Completed Not applicable Not applicable
Icon Clinical waste Completed Not applicable Not applicable
Icon Bulky waste Completed Not applicable Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection


We will be back to collect your waste/recycling if:

  • it was put out on time and it is in the right place
  • it had the right things in it
  • you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

  • general waste
  • recycling
  • food waste
  • garden waste (have your garden waste reference number ready)
  • bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

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