Report a missed waste or recycling collection

We know it's important to collect your waste and recycling, but sometimes we may not be able to do it as scheduled.

You can check this page to see any missed collections. If your street is not on the list, please report it as a missed collection.

Use our waste wizard to learn more about what can be recycled and how. For a list of what goes in each container, look at household waste collections.


Monday, 23 March 2026

On a small screen, swipe left or right to view the full table

Status report for all types of waste collection
  Collection Status Roads affected Returning
Icon Black wheelie bins and food waste Completed Not applicable Not applicable
Icon Weekly refuse bags and food waste Completed Not applicable Not applicable
Icon Recycling boxes, bags and food waste Completed Not applicable Not applicable
Icon Garden waste Incomplete due to resources
  • Adwalton Close
  • Alveston Close
  • Ambrose Road
  • Anglesey Close
  • Ascham Road
  • Ashburnham Close
  • Audley Close
  • Austin Road
  • Aviemore Road
  • Babington Park
  • Bainbridge Close
  • Bancroft Close
  • Barbrook Road
  • Barkstead Close
  • Beaumaris Road
  • Beckett Strand
  • Benwell Close
  • Bevil
  • Birdcombe Road
  • Bonner Close
  • Bosworth Road
  • Brandon Close
  • Cabot Drive
  • Campion Gate
  • Carey Close
  • Castlefield Close
  • Celt Close
  • Chaddington Strand
  • Chalgrove Field
  • Chancellor Close
  • Chandos Close
  • Chelmsford Road
  • Chesterfield Close
  • Chorister Lane
  • Chudleigh
  • Cleasby Close
  • Clinton Close
  • Codford Lane
  • Colchester Close
  • Collard Close
  • Conference Road
  • Cornwood Road
  • Croft Road
  • Cromwell
  • Dalby Strand
  • Daniel Close
  • Darcey Close
  • Dartmoor Close
  • Dennis Street
  • Desborough
  • Dunsley Vale
  • East Wichel Way
  • Eastleaze Road
  • Eatonwood
  • Edgehill
  • Eltham Close
  • Eyam Road
  • Feather Wood
  • Fernacre Road
  • Filsham Road
  • Fitzroy Road
  • Fowey
  • Foxwood
  • Frampton Close
  • Fry Close
  • Fullerton Walk
  • Gerard Walk
  • Gold View
  • Golden Grove
  • Goldsborough Close
  • Grantham Close
  • Hadleigh Close
  • Hampton Court
  • Hampton Drive
  • Hartington Road
  • Hector Road
  • Heytsbury Gardens
  • Hillyard Close
  • Hodges Close
  • Holne Road
  • Homeleaze
  • Hopton Close
  • Irston Way
  • Juno Way
  • King Charles Road
  • King Henry Drive
  • Kirktonhill Road
  • Lambert Close
  • Langdale Drive
  • Langport Close
  • Langstone Way
  • Leaze Street
  • Letcombe Lane
  • Leven
  • Lineacre Close
  • Linley Close
  • Liskeard Way
  • Littlecote Close
  • Lohart Lane
  • Longstock Court
  • Longworth Drive
  • Loughborough Close
  • Louviers Way
  • Ludgershall Road
  • Lumley Close
  • Mannington Lane
  • Marden Avenue
  • Marney Road
  • Mattocks Path
  • Moresby Close
  • Nantwich
  • Newark Close
  • Newbury Drive
  • Nicholas Court
  • Nunwick Way
  • Oakwood Road
  • Oatlands
  • Offerton Road
  • Otford Close
  • Park Springs
  • Paulet Close
  • Pippin Street
  • Pleydell Road
  • Porth Close
  • Prunus Walk
  • Quince Avenue
  • Ravenglass Road
  • Ravensdale
  • Redbridge Close
  • Rhine Close
  • Ripple Field
  • Risingham Mead
  • Roundway Down
  • Russet Close
  • Rycote Close
  • Scorhill Lane
  • Scott Way
  • Semington Strand
  • Sheen Close
  • Shippery Lane
  • Sidney Close
  • Silchester Way
  • Simnel Close
  • Somerdale Close
  • Springhill Close
  • Staldon Road
  • Stancombe Park
  • Stonefield Close
  • Stonehenge Road
  • Stonehill Green
  • Stonybeck Close
  • Sword Gardens
  • Symonds
  • The Bramptons
  • The Chesters
  • The Forum
  • Thornford Drive
  • Tidworth Close
  • Timoney Place
  • Trevello Road
  • Tyburn Close
  • Utah Close
  • Volpe Close
  • Wakefield Close
  • Warbeck Gate
  • Wareham Close
  • Watercrook Mews
  • Westlea Drive
  • Whitgift Close
  • Whittington Road
  • Wilmers Mews
  • Winwick Road
  • Wishford Row
  • Woodchester
  • Woollaton Close
  • Worsley Road
  • Wyvern Close
  • Yardlee Walk
Tuesday, 24 March
Icon Flats refuse and recycling Incomplete due to access issues
  • Prospect Place
Tuesday, 24 March
Icon Clinical waste No collections scheduled Not applicable Not applicable
Icon Bulky waste Completed Not applicable Not applicable

Let us know about a missed collection

Put all your waste and recycling containers as close as possible to the edge of your property by 6.00am on your collection day. Make sure they are easy to see, or we might not collect them.

You can check your collection day by using our rubbish and recycling collection days tool.

If we don't collect your bins by 5.00pm, and you think we've forgotten, report it online before the end of the next working day.

You can also tell us if a public litter bin needs emptying.

Report a missed collection


We will be back to collect your waste/recycling if:

  • it was put out on time and it is in the right place
  • it had the right things in it
  • you told us we missed it before 5.00pm on the next working day after the day it should have been collected

You can report a missed collection of:

  • general waste
  • recycling
  • food waste
  • garden waste (have your garden waste reference number ready)
  • bins in a shared bin store

If you put your waste or recycling out late, or it's too late to tell us we missed it, you can either:

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