On Trak: Accessing the service

On Trak is a counselling service for young people living in the borough of Swindon who, at the time of referral, are experiencing mental health problems that are likely to respond positively to 'talk-based' therapies.

Following an initial assessment, the young person referred may be offered short, medium or long-term one-to-one counselling, usually on a weekly basis. Where it is felt to be appropriate and beneficial, the young person may be referred or directed to other support services who may be able to better meet the young person’s needs.

On Trak aims to ensure that all young people have access to the service free of charge regardless of age, gender, ethnic origin, sexuality, religious or cultural background. During the process, the young people are provided with:

• a supportive relationship 
• a safe place to express themselves
• advice and guidance to promote good mental health
• help with more effective ways to handle stressful situations
• a better understanding of themselves and their relationship to their world
• a greater awareness of their personal resources, abilities and ways to build self-esteem

Eligible young people are provided with the service for as long as the counselling remains therapeutically valuable.

The service is available free of charge to young people that are:

• aged from 14 to 19 years at the time of referral
• living in the borough of Swindon
• experiencing minor to moderate mental health problems that may be improved by attending one-to-one, talk-based therapy sessions

Accessibility

On Trak accepts referrals from the young people themselves, their parents, guardians or carers as well as Swindon Borough Council social care workers or relevant Swindon Borough Council support services. 

Make a referral to On Trak

Following the referral to the On Trak Service, arrangements will be made to undertake the initial assessment of the young person's circumstances and needs.

Who can refer?

Referrals are encouraged from either the young people themselves or from parents, guardians or carers. 

What happens once a referral has been received?

Following the referral to the On Trak service, arrangements will be made to undertake the initial assessment of the young person's circumstances and needs.

Clarence House
Euclid St
Swindon
Wiltshire
SN1 2JH

Tel: 01793 466366
E-mail: ontrak@swindon.gov.uk