We did/will do: Working with professionals across different service areas and parents through our focus group, we designed and delivered a Preparing for Adulthood section that was clear and concise whilst holding all the relevant information.
We did/will do: Following feedback from the Forum we went out into the community and identified providers offering a support service for those with Autism. As a result of this we were able to list a variety of services and support groups in our marketplace. We also created an information section providing guidance for families.
We did/will do: We integrated a Google Search facility so that users can search the whole site without having to click through several levels. Parents have commented that this has made the site much more user friendly and easier to navigate.
We did/will do: We commissioned and co-produced with parents and professionals, a video animation demonstrating the Swindon EHC Plan process in a way that is clear and easy to follow. The animation went live in August 2016.
We did/will do: We created a 'Professional Guidance' page incorporating relevant forms and a list of guidance documents. Now professionals can find everything they're looking for in one place.