Children and Families, Contact Swindon

Professionals can make referrals using the request for help and support form (Word document).

In certain situations, a referral may be made without a completed form. These exceptions include:

• Immediate child protection concerns
  • Professionals must complete the referral form within 48 hours of contacting the service
• Notifications or enquiries from the Police
  • These are submitted via secure email
• Legal notifications or instructions
  • Usually submitted by solicitors or courts, often relating to contact, residence issues, or special guardianship

Acting quickly

If you suspect abuse, it is important to act quickly, as some signs of abuse can disappear rapidly.

• Emergency
  • If a child is in immediate danger, contact the Police by calling 999
• Unsure?
  • If you are uncertain, consider discussing your concerns with a professional who works with children and families, such as a:
    • Teacher
    • School nurse
    • Health visitor
    • Social worker

Further information

For up-to-date safeguarding information for professionals, volunteers, children, young people and parents, visit the Swindon Safeguarding Partnership website.