Garden waste subscription

Manage, change or cancel your subscription

How to cancel your subscription

You can no longer amend or cancel your subscription via My Account.

  • Direct Debit customers
    • To stop your subscription from renewing for 2025/26, you must cancel your Direct Debit with your bank before 21 February 2025
  • Card payment customers
    • Your subscription will not automatically renew. If you do not wish to continue, simply do not renew when prompted.
    • You are able to cancel, or update your existing subscription
    • Once renewals are made with changes, any further changes to your subscription cannot be made until 2 April 2025

For more information, please check your renewal email. If you can’t find it in your inbox, please check your junk or spam folder.

Give feedback about this page

Help us to improve this website

Use this form to provide feedback on this webpage. Don't use it to contact us about a service or make a complaint. We will not reply, even if you include personal details such as your name and address. If you want us to reply, you should contact us in a different way.

What is your feedback for this webpage?