Housing complaints self-assessment report

Annual Complaints report and Swindon Borough Council's self-assessment against the Housing Ombudsman complaints handling code, including a response from our Cabinet Member.

• Annual Housing Complaints Performance and Service Improvement Report 2024 - Governing body response

  PDF 98.72 KB

• Appendix 3 - Housing Annual Complaints Report

  PDF 173.67 KB

• Housing complaints self-assessment form - June 2024

  PDF 331.64 KB