Pay a parking fine
Parking scam texts
We have received reports of residents receiving text messages claiming to be from the Council, asking them to pay a Penalty Charge Notice (PCN). These messages include our telephone number.
The Council does not send text messages requesting payment for PCNs. If you receive a message, do not respond or provide any personal information.
If you are concerned or wish to verify your PCN, contact us directly by calling 01793 445500.
How to spot and avoid Penalty Charge Notice scams
Be aware of fake parking QR codes and fraudulent Penalty Charge Notice (PCN) text messages. For more information on protecting yourself from potential scams, visit the British Parking Association (BPA) website.
Watch out for:
- tampered or suspicious-looking QR codes
- QR codes that lead to unfamiliar websites
- PCN text messages from unknown numbers
- text messages with strange or suspicious website links
To stay safe:
- use official parking apps or visit the website directly
- double check any links before making a payment
- contact us if something seems suspicious by calling 01793 445500 or emailing parking@swindon.gov.uk to verify your PCN
Pay a penalty charge notice online
To pay for a parking fine you will need the following:
- The Penalty Charge Notice (PCN) number found on your parking ticket
- The vehicle registration number
For more information on protecting yourself from potential scams, visit the British Parking Association (BPA) website.
If you pay for a parking fine within 14 days, you pay the lower amount shown on the ticket.
Other ways to pay your parking fine
You can pay by phone on 01793 464600. This line is available 24 hours.
Challenge a parking fine
If you wish to challenge your penalty charge notice, you should do so within the 14-day discount period.
Lost your parking fine
If you have lost your Penalty Charge Notice please email: parking@swindon.gov.uk.